Frequently Asked Questions (FAQs)

Check out our faqs.

What equipment do I need to participate in a trial class?
For our trial classes, you don’t need any specialized equipment. Just your mobile phone or laptop and a positive attitude! Our trainers will guide you through exercises that can be done using minimal or bodyweight resistance.
Will the trainers correct my exercise techniques and observe my performance?
Absolutely! Our certified trainers will provide real-time feedback and correct your exercise techniques during sessions to ensure you get the most out of each workout.
I've never been to the gym and don't know how to do exercises properly. Can I still participate?
Of course! Our trainers are experienced in working with individuals of all fitness levels, including beginners. They will guide you step-by-step and tailor workouts to your current fitness level.
What if I'm too busy to follow a fixed program?
No worries! Our flexible scheduling allows you to book sessions at a time that fits your busy schedule. Our trainers will work with you to create a personalized workout plan that suits your lifestyle.
How much space do I need for my online session?
You don’t need a large space for your workouts. A clear area of around 7ft x 7ft is sufficient for most exercises. Our trainers will adjust workouts to suit your available space.
Is there an age restriction to use your service?
Our digital fitness service is designed for adults of all ages. However, if you are under 18, we require parental consent before participating.
Are your trainers qualified?
Yes, all our trainers are qualified fitness professionals with the expertise to guide you through safe and effective workouts
What can I expect during a trial class?
In your trial session, you will gain valuable insights into the structure of our workouts. Our certified personal trainers will conduct a comprehensive postural assessment to ensure proper alignment during exercises. Additionally, you will have the unique opportunity to engage in a personalized workout session guided by your personal trainer, according to the answers you gave on the form we have sent to you previously. This trial class is designed to give you a firsthand experience of our training approach and the benefits of working with our dedicated fitness professionals.
Is the payment package for a single user only? Can I work out with a partner?
Yes, the payment for our personalized workout program is tailored to one individual on the video call with their dedicated personal trainer. If you wish to work out with a partner or a friend during the video call, an additional payment will be required to accommodate the extra participant. This allows us to maintain the high level of personalization and effectiveness in each session, ensuring that both individuals receive the same exceptional coaching experience.
How does Papayya ensure the quality of Personal Training (PT) sessions while also keeping them affordable?
At Papayya, we prioritize offering high-quality PT sessions while ensuring affordability for our clients. To achieve this, we leverage advanced technology and AI to facilitate sessions where a PT may train more than one client simultaneously. This approach allows us to provide competitive remuneration for our PTs and keep prices accessible for our clients. Rest assured, during these sessions, clients interact exclusively with the PT, maintaining privacy as no client can see or hear others in the same session. Our innovative use of technology ensures that each client’s experience closely mirrors that of a one-on-one session.

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Frequently Asked Questions (FAQs)

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